POS – Checklist – Credit Card Processing Service
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$999 FREE

$29.00 Monthly Software and Support Fee per Exatouch Bundle — Includes POS Cloud!

EXATOUCH BUNDLE

MAIN FEATURES

FREE EXATOUCH POS PROGRAM TARGETED VERTICALS

TRADITIONAL PROCESSING
CASH DISCOUNT PROGRAM
PLACEMENT PROGRAM
BUYING POS

If you are currently using a POS System, then follow this process for loading inventory:

  1. MENU/INVENTORY TEMPLATE SUBMISSION- Merchant needs to send an excel file that contains all inventory which you can download from the POS System you currently used. They will create a new inventory database based on the document provided.
  2. POS PREFERENCES- Merchant needs to answer an Implementation Questionnaire of how you want your POS to be set.
  3. INVENTORY BUILD- POS Team will build inventory. Once your menu/inventory build is complete, Exatouch POS Representative will reach out to schedule a menu/inventory review. During the review process, Exatouch POS Team will work with you to make any changes you require and update your database until you are fully satisfied. Once your menu and inventory are ready, Exatouch POS Team load and ship your Exatouch POS.
  4. SHIPPING/SCHEDULING – During shipping, Exatouch POS Team will contact you to set up a date and time for over-the-phone installation assistance and any additional training needed. Your Exatouch POS will be shipped to the provided address on the order. Exatouch POS Team will send you a tracking number to ensure you can monitor the delivery status.
  5. INSTALLATION/TRAINING – When your Exatouch POS arrives, please do not unpack the box! During the over-the-phone installation, Exatouch POS Team will walk you through unpacking, setting up, and connecting your Exatouch hardware. Once installed, Exatouch POS Team will walk you through initial management and staff training, so you and your team know how to use Exatouch. Please make sure you have several employees available for the training. The staff training takes about an hour to complete. POS Shipping 3-5 days – while waiting merchant needs to select a schedule of their Installation and Training.
NOTE: After getting approve, entire process might take 10 to 21 business days to receive the Exatouch POS. (From exporting the inventory to receiving the POS)

First Time POS User? Then follow this process for loading inventory:

  1. POS PREFERENCES- Merchant needs to answer an Implementation Questionnaire of how you want your POS to be set.
    Note: Since you haven’t provided a menu/inventory template due to not using a POS System before, you need to slowly build it yourself. The POS Team can also help and teach you how to load each item info during the training.
  2. SHIPPING/SCHEDULING – During shipping, Exatouch POS Team will contact you to set up a date and time for over-the-phone installation assistance and any additional training needed. Your Exatouch POS will be shipped to the provided address on the order. Exatouch POS Team will send you a tracking number to ensure you can monitor the delivery status.
  3. INSTALLATION/TRAINING – When your Exatouch POS arrives, please do not unpack the box! During the over-the-phone installation, Exatouch POS Team will walk you through unpacking, setting up, and connecting your Exatouch hardware. Once installed, Exatouch POS Team will walk you through initial management and staff training, so you and your team know how to use Exatouch. Please make sure you have several employees available for the training. The staff training takes about an hour to complete. POS Shipping 3-5 days – while waiting merchant needs to select a schedule of their Installation and Training.
NOTE: After getting approve, entire process might take 7 to 14 business days to receive the Exatouch POS.
Free POS Program Return Policy

If you’re terminating the contract within:

  • 0-90 days – $500/station restocking fee
  • 91-180 days – $250/ station restocking fee
  • 181+ days – No restocking fee

Note: All equipment must be undamaged and in the same new condition as when it was originally deployed.

Placement POS Program Return Policy

If you’re terminating the contract within:

  • within 30 days from the date of delivery and the return is approved, you will be charged $200.00 per station.
  • after 30 days past the date of delivery and the return is approved, you will be charged the remaining $40.00 Exatouch hardware placement fee per station multiplied by the remaining months left on your initial 36-month term.
Term: This Service Agreement begins on the date of the delivery confirmation of the Exatouch POS hardware and continues for 36 months “Initial Term”. At the expiration of the Initial Term, this Agreement automatically renews for additional 36 months (“Renewal Term”) for both the hardware and peripheral placement and Exatouch Monthly Software and Support fees unless Merchant provides with written notice of Merchant’s intent not to renew the Agreement at least 30 days prior to the expiration of the Initial Term or any Renewal Term.
Buying POS Return Policy
If you are returning within 30 days from the date of delivery and the return is approved, you will be charged a restocking fee based on 15% of the total equipment cost. NO returns will be accepted after 30 days past the date of delivery. Note: To be eligible for a return, all equipment must be undamaged and in the same new condition as when it was originally shipped.
Find sticker on the terminal/POS to see following details.
  1. Merchant ID#
  2. Terminal ID#
  3. Customer service number 24/7 Pricing Details and Queries: Mon-Sat 9:00AM-5:00PM CST Note: Any technical related help please call main processing company customer service number where you can get help 24/7. If you call us regarding technical support we might not be able to help you, if you don’t get any help then call us and we will make sure to get you help from processing company. Since we are not available 24/7, please call processing company only regarding terminal related issues. We will 100% help you in setting up your terminal first time by calling processing company together if you need our help.
We want to make sure you understand your new Pricing and savings you are going to see from now on! We can review every month or every 3 months depending on your needs.